Shipping Rates for Image Enhancement Products

As we prefer not to keep stocks of products so that you get fresh products, orders usually are processed and packed for shipping within 2 weeks from date of payment.

Currently, we only do local delivery service via SingPost. All parcels are mailed out via SingPost's registered mail service.

For SingPost Registered Mail, we will notify you via email with the Registered Article Number and Month/Year of Posting after the parcel is mailed out. You may check the registered parcel status via http://www.singpost.com.sg/ra/ra_article_status.asp. Do note that someone will need to sign for the parcel upon delivery. If no one is available at the point of delivery, a notification note with further instructions for pick-up or re-delivery will be provided in your mailbox. It is the customer's responsibility to follow through in obtaining the parcel with SingPost.

For overseas orders and delivery, please contact us directly at elaine@elaineheng.com so that we can advise you on the procedures.